Robert "Bob" Vance is a fictional character played by Bobby Ray Shafer in the television series The Office.

Character Information

  • He always introduces himself as, "Bob Vance, Vance Refrigeration.". He will even do this multiple times in succession if meeting multiple new people at the same instant as in the episode "Christamas Party "
  • He may or may not be a major Scranton Mob boss (The Outburst)
  • Vance Refrigration may or may not be a money laundering front (The Outburst)

Season 2

Phyllis introduces Kevin, Stanley, and Ryan to Bob when he attends the office Christmas party. As he shakes their hands he introduces himself with "Vance Refrigeration" tacked on at the end of his name. An awkward silence then leads Ryan to ask, "So, what line of work are you in, Bob?" (Christmas Party).

In Valentine's Day, Bob sends Phyllis an huge amount Valentine gifts including two arrangements of flowers and a gigantic teddy bear, much to Pam's annoyance.

Bob donated a mini refrigerator as the prize for most chips winner in Casino Night.

Season 3

In the season opener, Phyllis announces she is engaged to Bob Vance. Later, when he hears of the impending shutdown of Dunder Mifflin Scranton, he offers to buyout their warehouse space, thus ensuring Darryl, Roy and the other warehouse workers remain employed.

In mid-season, Bob marries Phyllis. At the wedding he is introduced as Bob Vance, Vance Refrigeration as usual.

Season 4

Bob Vance was present at the Fun Run. In this episode, Phyllis mentions that Bob is Unitarian and she is Lutheran, so it "keeps things spicy".

In the episode Chair Model, W.B. Jones Heating & Air goes under renovations and their construction vehicles take up parking spaces. As a result of this, the leaders of the "Five Families" of the business park are called to discuss the parking problem. The problem is resolved quickly.

Season 5

In the episode Crime Aid Bob attends Michael and Holly's crime aid auction and bids on a weekend at David Wallaces home in Martha's Vineyard. Bob also pays $1000 for a hug from Phyllis, beating out David and Dwight.

In Stress Relief Phyllis states that Bob wishes she wouldn't call her sister so much, implying that the two don't get along. Bob is amused at Michael's roast and yells "Yeah" when Kelly Kapoor says she would rather make out with a fridge than with Michael.

In the episode Blood Drive, Bob and Phyllis go on a double date with Pam and Jim on Valentines day, and engage in sexual intercourse in the bathroom.

Season 6

Bob dresses up as Santa for Vance Refrigeration.

Season 7

Bob Vance was present at the office's Halloween Party and was dressed as Dirty Harry (Costume Contest).

Season 9

Bob attends Roy Anderson's wedding along with Phyllis. When Roy reveals to his new bride that he got lessons on how to sing and play the piano he sings a song about his new wife while Bob and Phyllis begin to make out much to Pam and Jim's disgust (Roy's Wedding).

After the episode The Target aired, NBC put up several customer complaint cards that appeared in the episode. Bob Vance filed a complaint to Andy citing that he saw Dwight driving a bike across a wire citing the event that occurred in New Guys.

Bob is seen dancing with Phyllis in the background during Dwight and Angela's wedding. (Finale)


  • Bob Vance prefers to be called "Bob Vance, Vance Refrigeration". He is even called that during his wedding ceremony. It is possible that he does this to advertise his business through the documentary.
  • He is a member of the "Five Families" or the 5 owners of the businesses in Scranton Business Park.
  • Phyllis tells stories about where she presents herself to other men, then Bob comes out and beats them up, showing him to be a bit combative. This was also present when Michael was ruining the Christmas Party where Phyllis was Santa, and he comes up looking to fight Michael.


  • "Bob Vance, Vance Refrigeration"


Characters of The Office

Main characters

Michael Scott | Dwight Schrute | Jim Halpert | Pam Beesly | Ryan Howard | Andy Bernard | Kevin Malone | Stanley Hudson | Angela Martin | Phyllis Vance | Meredith Palmer | Creed Bratton | Oscar Martinez | Kelly Kapoor | Toby Flenderson | Darryl Philbin | Erin Hannon | Gabe Lewis

Other characters

Jan Levinson | Roy Anderson | David Wallace | Nellie Bertram | Karen Filippelli | Robert California | Holly Flax | Pete Miller | Clark Green | Bob Vance | Todd Packer | Mose Schrute | Hank Tate | Nate Nickerson | Val Johnson | Robert Lipton | Cathy Simms | Helene Beesly | Glenn | Hidetoshi Hasagawa | Madge Madsen | Esther Bruegger | Nick | Jo Bennett | Deangelo Vickers | Charles Miner

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